12 Months Support Package


  • 12 months unlimited question & answer support with industry professional via telephone
  • Choice of time and day for telephone consultation
  • Unlimited within 12 month period
  • Market comparison & freight forwarder introduction within 12 month period
  • Includes the Envia New Importers & Exporters Handbook PDF download.


Envia 12 Months Support Package

Envia’s 12 Months Support Package provides 6 of unlimited telephone & email support specific to your importing / exporting requirements. Arrange telephone consultations for your choice of time of day to discuss solutions to your importing / exporting requirements. Utilise Envia’s market comparison and freight forwarding introduction service and download Envia’s comprehensive importers & exporters handbook that covers topics such as selling terms, the import export process, customs charges, freight analysis, logistics and more.

Telephone consultation

At your designated time, Envia will call you to discuss any notes requiring clarification from the Envia handbook, or just to discuss what stage you are up to with your importing / exporting requirements. You can discuss any concern you have with us regardless of where your project is at, your next move could be the make or break.

Envia quote and cost summary

Costs to expect with your import or export and your understanding towards them. Envia will send you comprehensive costings in an Excel spread sheet which will separate any overseas & freight charges, port or airport charges, customs clearance and delivery charges without you needing to engage a pushy or non responsive freight forwarder.

Envia market comparison & Introduction

Let Envia take your business to the freight forwarders for costing comparisons. With over 30 years importing experience Envia knows what type & size of forwarder would best suit your needs. When it comes time to engage a freight forwarder let Envia introduce you to a reputable and highly rated logistics company. Envia will consider way more than just the bottom line of each forwarder’s quote. Overseas Networks, ocean and air freight rate buying power will be considered. Have they got in-house customs brokers? Do they run their own fleet of trucks? Have they got tracking systems and what about their level of customer service? Let Envia do all this for you.